Shipping & Delivery Policy

🚚 Shipping & Delivery Policy

We deliver across South Africa. However, because our products are oversized, delivery is more than just a drop-off; it is a coordinated logistical event.

1. Delivery Timelines

  • In-Stock Units: 0–15 business days.

  • Custom Builds: 4–8 weeks (depending on the complexity of the modification).

  • Note: Delays due to weather (high winds or heavy rain) may occur, as crane operations can become unsafe.

2. Site Preparation & Access (Crucial)

It is the customer’s responsibility to ensure:

  • Access: The delivery vehicle (often an 8-ton or 12-ton truck with a crane) has a clear, firm path to the drop-off point.

  • Permits: Any local municipal permits or HOA approvals are secured prior to arrival.

  • Ground Surface: The area must be level and firm. We are not liable for trucks getting stuck on soft/unprepared ground.

3. Delivery Fees

  • Shipping costs are calculated based on the distance from our nearest depot and the type of crane required.

  • Failed Delivery: If a delivery cannot be completed due to poor site access or the customer not being present, a redelivery fee will be charged.

⚖️ Terms of Service (Abridged for Web)

By using our website and purchasing our modular solutions, you agree to the following terms:

1. Accuracy of Site Information

You represent that the site provided for delivery is safe and capable of supporting the weight of the modular unit. Modular Container Solutions is not liable for damage to underground pipes, pavements, or landscaping during delivery.

2. Quotation Validity

All quotes are valid for 7 days due to the fluctuating costs of steel and transport fuel in South Africa.

3. Payment Terms

  • Standard Units: 100% payment required prior to dispatch.

  • Custom Projects: 50% deposit to commence work, 50% balance due upon completion but prior to delivery.

4. Limitation of Liability

To the maximum extent permitted by the Consumer Protection Act, Modular Container Solutions shall not be liable for any indirect or consequential loss arising from delivery delays or site-related damages.

5. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be handled within the jurisdiction of [Your City, e.g., Johannesburg] courts.

💡 Implementation Check-list

To stay in Google’s “good books” and protect your South African business:

  1. Combined Footer: Ensure Return Policy, Shipping Policy, and Terms of Service are all clickable in your website footer.

  2. Contact Info: Your physical South African address and a local phone number must be visible on the “Contact Us” page.

  3. Checkout Checkbox: At the final stage of purchase, include a checkbox that says: “I have read and agree to the Terms of Service and Shipping Policy.”

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